Thru our extended use of eBay's Blackthorne Pro auction management software (BTPro), we have come to develop various methods and procedures that can help you get the most from BTPro for your own auctions.  Some of these services are provided at no charge, as a service to the BTPro community.  Others are done on a fixed price, while a few are offered prepaid, on a use as needed basis.

Why use RKS for BTPro Support?

• Experience:  We've been using what is now BTPro since late 1999 and have gained a great deal of insight in that time.
• Performance: BTPro is known to be one of the more challenging management packages available - but nothing worth having was ever free.  We use BTPro on a daily basis -- we're in the same boat as you.
• Insight: As a member of the BTPro alpha test team, we have access to early releases of new features and can help you get a head start on taking advantage of them.

Doesn't BTPro have it's own online documentation?

    Yes, there is a very good reference site available online, supported by the BlackthorneSW (the developers of BTPro).  We view it as an excellent resource when you know that something can be done but just can recall the details of how.  We also believe that nothing can beat the one-to-one interaction of instructor and student, where questions can be asked and direct answers given.

Isn't BTPro supported by eBay?

    Yes they do provide direct support for BTPro.  Do you want to stand in line with the millions of other eBay users who ask for help on a regular basis?  Or would you rather be able to contact your support person more directly, and get an answer back in hours or minutes instead of days?

Send mail to rks@rks-solutions.com with questions or comments about this web site.
Copyright © 2003 RKS Solutions
Last modified: September 03, 2010